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Weather Related Information

Field Closures and Rain Outs

Houston Sports Park operates a NO REFUND policy due to weather that may force field closures. HSP reserves the right to cancel reservations in whole or in part, due to weather, safety, and/or maintenance issues. HSP staff will determine whether a field is playable at all events where staff is present. HSP operates on a delay first, cancel second policy pertaining to field closures due to inclement weather.

 

FIELD CLOSURE NOTIFICATION:

Updates on field closures can be found:

  • www.houstonsportspark.com - main page red alert box
  • Twitter @houstonsportspk
  • Evening rentals, trainings, camps, tournaments, events outside normal business hours (Monday – Friday; 8:00am – 4:00pm) can contact HSP Operations Assistant via text or call at 713-855-1254

If there is no update found on website or twitter, HSP fields are open.

For weekday usage, notification of field closures will be provided no later than two hours before the start of rental. In some obvious cases, field closure notification may update as early as noon.

For weekend usage, notification of field closures will be provided by end of day Friday OR no later than two hours before the start of rental on Saturday and Sunday. In some obvious cases, field closure notification may update as early as Friday end of day. 

FIELD OPEN:

If HSP has not closed fields due to inclement weather in the area and user decides to ‘no-show’, renter is not entitled to a refund or reschedule. If user cancels for any reason, HSP shall retain any money received by user. 

FIELD CLOSED:

If any of the aforementioned provokes cancellation by HSP prior to a practice, game, tournament, camp or clinic, or other use of HSP, every attempt will be made to reschedule cancelled reservations as soon as possible within the current calendar year. Reservation credit will be given to user and reschedule date/time (subject to HSP availability) must be in agreement of both parties.

If any of the aforementioned provokes cancellation by HSP during a practice, game, tournament, camp or clinic, or other use of HSP, time not used (1 hour minimum) will be credited to user within the current calendar year. Reservation credit will be given to user and reschedule date/time (subject to HSP availability) must be in agreement of both parties.

It is the responsibility of renter to initiate rescheduling of reservations.


Inclement Weather Guidelines

All visitors must comply with inclement weather evacuation. HSP staff reserve the right to cancel, suspend, or postpone events due to inclement weather that jeopardizes safety.

 

LIGHTNING EVACUATIONS:

HSP utilizes a remote lightning detection system (Telvent)
  • Lightning strikes at 12 miles – HSP staff will begin to verbally communicate to park patrons that a possible evacuation will take place
  • Lightning strike 8 miles or less – HSP staff will siren evacuation
  • Participants and spectators must evacuate the fields immediately (3 min. or less). HSP staff will close and lock all gates to the fields
  • Participants and spectators must seek shelter (see ‘Storm Safety Location’)
  • The facility will remain evacuated until lightning has left the eight-mile range and HSP staff has received “All-clear” from the Telvent system
  • HSP staff will notify participants and spectators when it is safe to return to the fields (see ‘Inclement Weather Notifications’). An immediate inspection of playing surfaces will ensue and will determine if the fields are in suitable playable condition.

STORM SAFETY LOCATION:

In the event of lightning or severe thunderstorm warnings, participants and spectators should return to their vehicles or if possible find refuge in HSP building lobby until weather permits returning to the fields. Tents, pavilions, shade structures in the facility are not suitable for shelter. Failure to exit the facility (3 minutes or less) and into a vehicle or building will lead to cancellations of rental with no refund.

 

INCLEMENT WEATHER NOTIFICATIONS:

In the event of severe weather, updates can be found at:
  • www.houstonsportspark.com - main page red weather alert box
  • Twitter @houstonsportspk
  • Evening rentals, trainings, camps, tournaments, events outside normal business hours (Monday – Friday; 8:00am – 4:00pm) can contact HSP Operations Assistant via text or call at 713-855-1254

 

CONTACT US

12211 Kirby Drive, Suite 400
Houston, TX 77045

Phone: (713) 433-3969

E-mail:
houstonsportspk@houstondynamo.com

 
 

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